The Service Desk Administrator - Level 1 position is a critical role in the delivery of Triangle’s technical support and managed service business. Our Level 1 resources form part of our ITIL aligned Service Desk function which provides key operational services and incident support to our enterprise clients. Level 1 support is provided on a rolling day shift pattern and is the first point of contact and issue resolution for Triangle’s clients. Our current shift patterns typically runs Mon-Fri from 7:00 to 21:00 and may include a Saturday morning shift which is shared across the team. The role also provides critical technical operational and monitoring services to those environments that fall under our enterprise managed service contracts.
If you are interested in this position, please use the form below to submit your application.
"The coaching, mentoring and on the job learning at Triangle is the best in the market and was exactly what drew me to the company. I clearly see the impact my team brings to clients and it’s very exciting to play a part. My career path has really opened up and I’m really excited about the future."
"A lot of companies talk about equal opportunities and diverse and inclusive teams. At Triangle, it’s not just talk. Everybody is judged on their performance and talent and as a result, we all put in a shift. It’s exciting, challenging and rewarding and the incentive is there to push yourself."