Disruption is no longer a possibility, it’s a certainty. That’s the clear message from Paul Flavin, Triangle’s Managing Director, in his recent interview with the Business Post on why operational resilience has become the defining enterprise challenge of our time.
From cyberattacks and system outages to regulatory pressure and cost control, the conversation has moved beyond uptime. Today, organisations must ensure critical operations continue, no matter the cause or complexity of disruption.
“Really, that’s the core of our business,” Flavin explained. “What it all boils down to is keeping an environment, the applications and everything it supports, up.”
Beyond backup: recovery built for the real world
While many organisations focus on perimeter defences and backups, Triangle takes a more pragmatic approach: assume disruption, and engineer for fast recovery. “You can be as secure as you want, and you absolutely should invest in security, but you’re going to get hit,” said Flavin. “Our position is: what happens if?”
Triangle’s cyber recovery architecture goes further than traditional DR. It ensures a live feed of production data is continually scanned with AI to detect signs of compromise. That data is then stored in an air-gapped cyber vault, and if issues are detected, the system automatically halts the feed and activates a clean room recovery.
“What will you say to the board? Do you have a clean room environment, with clean data, that you can get up and running by 9am tomorrow?”
This clean room doesn’t just store static backups. It powers what Flavin calls a minimum viable company - a secure, isolated production environment that allows clients to continue operations while their main systems are being restored. “It means you’re not going to be sitting on your hands for a week,” he added.
Infrastructure strategy = resilience strategy
Triangle’s focus is on ensuring that every layer outside the application - hardware, networks, operating systems - is bulletproof. Whether the environment is on-premise, private cloud, or public hyperscale, the same rule applies: resilience must be built in by design.
“We manage the environments that run your applications,” said Flavin. “When you see problems, it’s seldom down to the applications.”
And as organisations increasingly reassess public cloud adoption, Triangle sees more enterprises returning to private infrastructure, not just for compliance, but for cost control and greater resilience.
“We’re seeing more repatriation,” said Flavin. “Some of that is for regulatory reasons... but a lot of it is also about cost control and, yes, resilience.”
Preparedness is the real differentiator
While regulation like DORA is mandating stronger continuity planning in financial services, Flavin believes this mindset should apply to every business that relies on IT to deliver services, build trust, or meet customer expectations.
“You’ve got to be well managed and you have to be prepared. You have got to be operationally resilient at all times, even if you can recover down the road.”
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Read the full interview with Paul Flavin in the Business Post
